View Issue Details
| ID | Project | Category | View Status | Date Submitted | Last Update |
|---|---|---|---|---|---|
| 0000578 | OpenIV | Setup tools | public | 2018-08-03 00:05 | 2018-12-29 13:35 |
| Reporter | micahmesser | Assigned To | |||
| Priority | normal | Severity | major | Reproducibility | always |
| Status | closed | Resolution | unable to reproduce | ||
| Platform | Windows | OS | 10 (64-bit, 32-bit) | OS Version | 10.0 |
| Product Version | 3.0 | ||||
| Target Version | Fixed in Version | ||||
| Summary | 0000578: Installation Failed | ||||
| Description | I have attempted both the online and offline installer. Each time I get near the completion of the installation, it throws an error. I have attempted to disable anti-virus, use different versions (automatically updates to latest version), and nothing seems to work. Attached is the log file. The error appears to be an access denied violation. | ||||
| Steps To Reproduce | Download installer, attempt to install. | ||||
| Additional Information | Anti-Virus: Bitdefender Windows Firewall: Deactivated Drive is NOT encrypted | ||||
| Tags | access, denied, error, failed, installation | ||||
| Game | Grand Theft Auto V | ||||
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OpenIV_Setup_Install.log (20,034 bytes) |
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Please try this: 1 - Disable antivirus 2 - Restart PC 3 - Try installing again This was helpful for some people with the same issue. |
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Did not solve the issue. Same results occurred. I do not think it is Anti-Virus related. |
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ZIP: Unable to save file "73:OpenIV.exe" to disk due to "Access is denied" error (0) This line in log is indicates that something is blocking OpenIV Setup from installing files, in the most cases it's an antivirus software like Bitdefender or others. |
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No feedback, closed. |
| Date Modified | Username | Field | Change |
|---|---|---|---|
| 2018-08-03 00:05 | micahmesser | New Issue | |
| 2018-08-03 00:05 | micahmesser | File Added: OpenIV_Setup_Install.log | |
| 2018-08-03 00:06 | micahmesser | Tag Attached: error | |
| 2018-08-03 00:06 | micahmesser | Tag Attached: installation | |
| 2018-08-03 00:06 | micahmesser | Tag Attached: failed | |
| 2018-08-03 00:06 | micahmesser | Tag Attached: access | |
| 2018-08-03 00:06 | micahmesser | Tag Attached: denied | |
| 2018-08-03 00:11 | GooD-NTS | Status | new => feedback |
| 2018-08-03 00:11 | GooD-NTS | Note Added: 0000398 | |
| 2018-08-03 00:51 | micahmesser | Note Added: 0000399 | |
| 2018-08-03 00:51 | micahmesser | Status | feedback => new |
| 2018-10-30 10:17 | Team | Priority | high => normal |
| 2018-10-30 10:17 | Team | Category | Package Installer => Setup tools |
| 2018-10-30 10:19 | Team | Status | new => feedback |
| 2018-10-30 10:19 | Team | Note Added: 0000430 | |
| 2018-12-29 13:35 | Team | Status | feedback => closed |
| 2018-12-29 13:35 | Team | Resolution | open => unable to reproduce |
| 2018-12-29 13:35 | Team | Note Added: 0000443 |
