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IDProjectCategoryView StatusDate SubmittedLast Update
0000698OpenIVGeneralpublic2020-03-05 06:472020-03-07 19:30
ReporterASK007Assigned To 
PriorityurgentSeveritycrashReproducibilityhave not tried
Status closedResolutionfixed 
PlatformWindowsOS10 (64-bit, 32-bit)OS Version10.0
Product Version4.0 
Target VersionFixed in Version 
Summary0000698: Application Error In the Latest Update 4.0
DescriptionI can't open the latest openiv

it's showing application error, can anyone help me? how do I fix this?

I've tried uninstalling and reinstalling, running the application as administrator... and it still won't fix the issue

Steps To Reproduceopen the latest update of openiv
Additional InformationTime: "09.04.09"
Type: "EAccessViolation"
Message: "Access violation at address 007899ED in module 'OpenIV.exe'. Read of address 9D828004"

Additional information:
[Context]
ApplicationPath=C:\Users\iSunshare\AppData\Local\New Technology Studio\Apps\OpenIV\

[Windows]
TErrorWindow=OpenIV - Application error


[Exeption]
Exe: 4.0.0.1400 05-03-2020
Address: 0x007899ED
ClassName: EAccessViolation
MessageText: Access violation at address 007899ED in module 'OpenIV.exe'. Read of address 9D828004

TagsNo tags attached.
Game[ALL]

Activities

ASK007

2020-03-05 06:47

reporter  

prblm.PNG (17,881 bytes)
prblm.PNG (17,881 bytes)

ASK007

2020-03-06 13:21

reporter  

fix.PNG (307,200 bytes)

ASK007

2020-03-06 13:21

reporter   ~0000556

I think it fixes the error

today I downloaded and install the latest version, and it works

Team

2020-03-07 19:30

developer   ~0000562

This issue is addressed in the maintenance update (build 1401). If you still experiences this issue, please contact us on our discord server https://discord.gg/UuEaRfy

Issue History

Date Modified Username Field Change
2020-03-05 06:47 ASK007 New Issue
2020-03-05 06:47 ASK007 File Added: prblm.PNG
2020-03-06 13:21 ASK007 File Added: fix.PNG
2020-03-06 13:21 ASK007 Note Added: 0000556
2020-03-07 19:30 Team Status new => closed
2020-03-07 19:30 Team Resolution open => fixed
2020-03-07 19:30 Team Note Added: 0000562