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IDProjectCategoryView StatusDate SubmittedLast Update
0000598OpenIVUser interfacepublic2018-10-25 03:592018-10-30 10:09
ReporterKcaustin23Assigned To 
PriorityurgentSeveritytweakReproducibilityalways
Status closedResolutionno change required 
PlatformWindowsOS10 (64-bit, 32-bit)OS Version10.0
Product Version3.0 
Target VersionFixed in Version 
Summary0000598: Openiv ASI manger not responding
DescriptionDownloaded the app off openiv website, click on tab for windows then waited for the app to load. after this first blank screen but i move the cursor then click to get on app ( FIRST SIGN OF PROBLEM ) after this i click on ASI manger but another BLANK SCREEN. I have direct x 12 install with all C++ also. I have done the checks on system to see if those apps have issues but theres nothing. So at this point i don't know what else i am suppose to do if the tab on openiv not going to pop up.
TagsNo tags attached.
GameGrand Theft Auto IV/EfLC

Activities

Kcaustin23

2018-10-25 03:59

reporter  

pic2.PNG (113,804 bytes)
pic2.PNG (113,804 bytes)

Team

2018-10-25 10:30

developer   ~0000420

Does it shows any errors or messages?

It looks like OpenIV is unable to initialize DirectX for some reason. Since we didn't change anything it can be broken because of video card drivers or tuners/tweakers/enhancement tools for video card.

Kcaustin23

2018-10-27 07:02

reporter   ~0000424

After a day and get another copy of GTA 5 i still can't get this to load up. deleted it 10 times, did the local folder tip and i just can't get this to load

OpenivCapture.PNG (861,836 bytes)

Kcaustin23

2018-10-27 07:16

reporter   ~0000425

No there's no error messages but when i click on ASI manager its not responding. All i get is a blank screen on startup of first time then click to your youtube page.

No images or page is showing up and i really wanna using the software

Team

2018-10-29 10:05

developer   ~0000426

Try to update your video card drivers. Try to disable enhancement tools, tuners, overlays or video capture tools if you have any.

Kcaustin23

2018-10-29 20:59

reporter   ~0000427

Okay thats what work for me.

It needed a reinstall of the graphics card for the background image to load in. Thanks for your responses back very much appreciated.

My problem is fix �

Issue History

Date Modified Username Field Change
2018-10-25 03:59 Kcaustin23 New Issue
2018-10-25 03:59 Kcaustin23 File Added: pic2.PNG
2018-10-25 10:30 Team Status new => feedback
2018-10-25 10:30 Team Note Added: 0000420
2018-10-27 07:02 Kcaustin23 File Added: OpenivCapture.PNG
2018-10-27 07:02 Kcaustin23 Note Added: 0000424
2018-10-27 07:02 Kcaustin23 Status feedback => new
2018-10-27 07:16 Kcaustin23 Note Added: 0000425
2018-10-29 10:05 Team Status new => feedback
2018-10-29 10:05 Team Note Added: 0000426
2018-10-29 20:59 Kcaustin23 Note Added: 0000427
2018-10-29 20:59 Kcaustin23 Status feedback => new
2018-10-30 10:09 Team Status new => closed
2018-10-30 10:09 Team Resolution open => no change required