View Issue Details

IDProjectCategoryView StatusLast Update
0000567OpenIVTools - Animation viewerpublic2019-01-03 23:32
Reporterahmedwalid605Assigned To 
PriorityhighSeveritycrashReproducibilityrandom
Status newResolutionopen 
PlatformWindowsOS10 (64-bit, 32-bit)OS Version10.0
Product Version3.0 
Target VersionFixed in Version 
Summary0000567: Animation Viewer Crash Sometimes
DescriptionAnimation Viewer Crash Sometimes But Not Always.

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Note: I Don't Have Any Missing Files.

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My Hardware Info:

Model: Dell Laptop
OS: Microsoft Windows 10 Creators Update x64
Ram: 4GB ( The Same Problem Happens To Another PC Have 8GB Ram )
CPU: Intel Core i5 x64
GPU: NVIDIA NVS 3100M ( VRAM:3GB DVRAM:512MB )

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The Error Message:

Time: "03:11:13"
Type: "EAccessViolation"
Message: "Access violation at address 0174ADE2 in module 'OpenIV.exe'. Read of address 000001B4"

Additional information:
[Context]
App::Lang=en_GB
Main::ExploreArchiveNode::WorkItem=D:\dukto folder\Grand Theft Auto IV ok\Test\BACKUP
GetSystemDefaultLangID=3073
SysLocale={ DefaultLCID: "1033", PriLangID: "9", SubLangID: "1", FarEast: "True", MiddleEast: "True" }
App::Path=C:\Users\ahmed\AppData\Local\New Technology Studio\Apps\OpenIV\
Core::OpenRageArchive::LastCall=D:\dukto folder\Grand Theft Auto IV ok\pc\anim\anim.img
GetThreadLocale=1033 (0x0409)
Game::Platform=pc
Main::ExploreArchiveNode::ParentArchive=D:\dukto folder\Grand Theft Auto IV ok\
WebClientIndex=1012675771
ApplicationPath=C:\Users\ahmed\AppData\Local\New Technology Studio\Apps\OpenIV\
OS=Windows 10 (Version 10.0, Build 0, 64-bit Edition)
WebClientToken={CF2C447E-CA35-44DC-A609-95840234C85F}
Game::ID=IV (GTA IV)
GetSystemDefaultLCID=3073
WebClientId=7620846
App::Temp=C:\Users\ahmed\AppData\Local\Temp\OpenIV_002EB41D\
Game::Path=D:\dukto folder\Grand Theft Auto IV ok\

[Windows]
TMainWindow=OpenIV - GTA IV - [Read only mode]
TActionsModule=ActionsModule
TErrorWindow=OpenIV - Application error


[Exeption]
Exe: 3.0.0.1004 5/8/2018
Address: 0x0174ADE2
ClassName: EAccessViolation
MessageText: Access violation at address 0174ADE2 in module 'OpenIV.exe'. Read of address 000001B4

ClientId: 7620846
TagsNo tags attached.
GameGrand Theft Auto IV/EfLC

Activities

comrade

2018-06-10 11:18

reporter   ~0000377

Can confirm, I guess it was the same 'access violation' crash, after watching a cutscene.

Team

2018-12-29 13:48

developer   ~0000456

Do you still have this issue on the latest version (3.1)?

ahmedwalid605

2019-01-03 23:32

reporter   ~0000466

yes, OpenIV always shows this crash error when I open any cutscene in this version (in 3.0 not all cutscenes shows this crash).

The error:
Time: "22:28:36"
Type: "EAccessViolation"
Message: "Access violation at address 007BCEAC in module 'OpenIV.exe'. Read of address 00000028"

Additional information:
[Context]
App::Lang=en_GB
Main::ExploreArchiveNode::WorkItem=G:\Program Files (x86)\Grand Theft Auto HV ok - Copy\
GetSystemDefaultLangID=3073
SysLocale={ DefaultLCID: "1033", PriLangID: "9", SubLangID: "1", FarEast: "True", MiddleEast: "True" }
App::Path=C:\Users\ahmed\AppData\Local\New Technology Studio\Apps\OpenIV\
GetThreadLocale=1033 (0x0409)
Game::Platform=pc
Main::ExploreArchiveNode::ParentArchive=G:\Program Files (x86)\Grand Theft Auto HV ok - Copy\
WebClientIndex=1158732580
Core::OpenArchive::LastCall=G:\Program Files (x86)\Grand Theft Auto HV ok - Copy\pc\models\cdimages\vehicles.img
ApplicationPath=C:\Users\ahmed\AppData\Local\New Technology Studio\Apps\OpenIV\
OS=Windows 10 (Version 10.0, Build 0, 64-bit Edition)
WebClientToken={519031E7-6BD0-4ACE-B16E-F80EC6A6EFE3}
Game::ID=IV (GTA IV)
GetSystemDefaultLCID=3073
WebClientId=9117219
App::Temp=C:\Users\ahmed\AppData\Local\Temp\OpenIV_45B0A7A4\
Game::Path=G:\Program Files (x86)\Grand Theft Auto HV ok - Copy\

[Windows]
TIVAnimViewerWindow=OpenIV Animation Viewer
TMainWindow=OpenIV - GTA IV - [Read only mode]
TActionsModule=ActionsModule
TErrorWindow=OpenIV - Application error


[Exeption]
Exe: 3.1.0.1032 12/31/2018
Address: 0x007BCEAC
ClassName: EAccessViolation
MessageText: Access violation at address 007BCEAC in module 'OpenIV.exe'. Read of address 00000028

ClientId: 9117219, ReportId: 3004882

Issue History

Date Modified Username Field Change
2018-06-10 04:47 ahmedwalid605 New Issue
2018-06-10 11:18 comrade Note Added: 0000377
2018-12-29 13:48 Team Status new => feedback
2018-12-29 13:48 Team Note Added: 0000456
2019-01-03 23:32 ahmedwalid605 Note Added: 0000466
2019-01-03 23:32 ahmedwalid605 Status feedback => new